The Douglas Shire Ratepayers Association (DSRA) has approached the Council to implement a Water Leakage Management Policy. It is inexplicable that the Douglas Shire Council does not have a policy on hidden and undetected water leaks leaving people with thousands of dollars in excess water bills and no opportunity to seek a reduction. It is common practice for Councils to have a Water Leakage Management Policy i.e. Mareeba, Cooktown, Cairns and Noosa all have policies in place (see links below). It is difficult to understand why the Douglas Shire does not have a policy, particularly with the number of burst pipes which appear be occurring. It has been suggested that the persistent and arguably excessive water restrictions imposed in recent times has cause the ground to dry out and pipes to crack.
Correspondence was sent to the Mayor Michael Kerr and he advised that the council has been recently working on a water leakage management policy and he is expecting it to come to council for a resolution at either the next meeting or the July meeting. As this is a matter that has a direct impact on ratepayers, the DSRA has requested that external consultation occur in accordance with the DSC Corporate Goal of conducting council business in an open and transparent manner.